Behavioral science remains foundational. Drawing from psychology and behavioral economics, it decodes consumer decision-making. Techniques like nudge theory—popularized by Richard Thaler—use subtle cues to influence choices, such as framing discounts as “limited-time offers” to spur urgency. Tools like Irrational Labs’ frameworks help businesses apply these principles, testing how emotions, biases, and habits shape purchasing behavior.
Data science powers modern marketing with unparalleled precision. Advanced statistical models, fueled by machine learning, analyze vast datasets to uncover patterns. Predictive analytics, a key subset, forecasts customer lifetime value or churn rates using algorithms like regression or neural networks. Companies leverage platforms like SAS or Python libraries (e.g., TensorFlow) to build these models, integrating data from CRM systems, social media, and e-commerce.
Attribution modeling, a statistical science, has evolved significantly. Multi-touch attribution (MTA) tracks customer journeys across channels, assigning value to each touchpoint—ads, emails, or organic search.
Tools like Google’s Data-Driven Attribution or Adobe Analytics use machine learning to refine these models, helping marketers allocate budgets effectively. Markov chain models further quantify how removing a channel impacts conversions.
Sentiment analysis, rooted in natural language processing (NLP), decodes consumer opinions. By analyzing social media posts, reviews, and surveys, tools like Brandwatch or Lexalytics gauge brand sentiment in real time. This science informs crisis management and campaign adjustments, ensuring alignment with public perception
Experimental design, or A/B testing, remains a gold standard. Platforms like Optimizely or VWO enable businesses to test variables—headlines, colors, or pricing—scientifically. Bayesian statistics, increasingly popular, provide faster, more reliable results than traditional methods, optimizing conversion rates with minimal data.
Network science maps influence in digital ecosystems. By studying social graphs, businesses identify key opinion leaders and viral pathways, enhancing influencer strategies. Tools like Gephi visualize these networks, revealing how information spreads.
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